Scope try-on to the right products, turn it off for the ones that shouldn't have it, see what the catalog scan decided at a glance, and fix a garment's design side or a bag's carry style yourself.
The short version: Three coverage modes: whole catalog, selected products, or chosen collections — plus an on/off switch on every product, so a gift card or sticker can be excluded without leaving whole-catalog mode. Four tiles at the top say how many products Try-On is live on, how many the scan has read, how many get an extra view (front + back, or a bag's carry views), and how many need a look. Open any product to set where its design sits, how a handbag is carried (crossbody, shoulder, handheld, clutch), and which photo the render works from. Your corrections are never overwritten by later scans.
| Mode | What it does | When to use it |
|---|---|---|
| Whole catalog | Try-On shows on every product on your Online Store (the default). | Catalogs that are mostly wearable — switch off the few exceptions per product. |
| Selected products | Pick specific products with the product picker. | Testing on bestsellers first, or curating a capsule. |
| By collection | Try-On shows on every product in the collections you choose. | The cleanest way to scope a mixed catalog — point it at your apparel collections. |
Scope try-on to wearable products: If your catalog mixes clothing with non-wearable items — stickers, mugs, gift cards — either scope by collection or flip the switch off on those products. A try-on button on a gift card is a bad first impression for exactly the shopper you wanted to impress.
Every product row has an on/off switch. Off hides the Try-On button on that product in every coverage mode, and the product shows up under the Off filter so you can find it again. This is the quickest fix for a handful of non-wearable items in an otherwise wearable catalog — no need to switch to selected products and hand-pick everything else.
Four tiles above the product list tell you the state of your catalog at a glance: Try-On live on (products shoppers can try on right now), Auto-scanned (products the catalog scan has read, and how many are still waiting), Front + back or Carry views (products that get an extra view), and Needs a look (products where the scan could not decide). Click a tile to filter the list to those products. Each product carries a one-word verdict — Ready, Front + back, Carry views, Needs a look, Not scanned, or Off — and a line saying what shoppers get and whether it was auto-detected or set by you.
"Needs a look" is not broken: A product flagged Needs a look still renders today with a standard front view. The flag means the scan could not tell where a garment's design sits or how a bag is carried, so the better view is waiting on a one-tap answer from you. Open the product and pick — the flag clears immediately.
Renders work from each product's featured image by default. If another shot is clearer — front-facing, on a model, better lit — set it as the try-on photo for that product. This changes which image the render works from, not where Try-On appears. As a rule: the cleaner and more front-on the product photo, the better the render.
For products whose design lives on the back — back-print tees, hoodies, backpacks — Ello renders front and back views in a single generation, and shoppers flip between them. One render, one credit, two views. Ello scans your product photos to detect which side carries the design automatically; each product row shows what was detected ("design on front / back / front & back", auto-detected or set by you).
Backpacks get the front-and-back treatment automatically: Ello detects a backpack from the product title (backpack, rucksack, knapsack, daypack) and one generation renders both views — the front with the straps worn over the shopper's own outfit, and the back showing the pack's outer face. If the catalog scan or your print-side setting names a strap-side photo and an outer-face photo, each view renders from the right one; with a single product image, both views come from it.
Handbags render the way they are carried. Ello reads each bag's product photos and listing text together to learn its carry options; a bag with a strap and handles gets two views from one generation — Crossbody (or Shoulder, when the strap is shorter) and Handheld — and the shopper flips between them on the result. Chain bags that double up get Crossbody and Shoulder; a chain pochette gets Crossbody and Clutch. A listed strap drop counts even when the photos show the bag without its strap. Bags with one way to carry them render a single view.
Size comes from your listing. When a handbag's description states its measurements — width, height, depth, handle drop, strap drop, in inches or centimeters, in any of the common phrasings — the render draws the bag at that scale on the shopper's body and places it where the strap drop puts it. Without stated measurements, the render works from the product photo alone. Both views still count as one try-on.
Correcting a bag: For a backpack, the print-side setting is the control: Front & back keeps the two-view render (and lets you pick the strap-side and outer-face photos), Front or No design switches it to a single view. For a handbag, open the row and tick how it can be carried — Crossbody, Shoulder, Handheld, Clutch — and the render follows your choice from the next try-on. Manual settings are never overwritten by later scans.
If a back-print product renders oddly: The usual cause is the print side: the product's main photo shows the back, but the setting says front (or the reverse). Fix it in the product row — details in render quality issues.
Saves propagate to your storefront within about 30 seconds. The Refresh widget button at the top of the page forces it through in seconds — useful right after big catalog edits. If products are still waiting for the scan, Scan catalog now reads them in the background; reload the page a few minutes later to see what it found.
Yes — Products offers three modes: whole catalog, selected products (pick them individually), or by collection (every product in the collections you choose). On top of any mode, every product has its own on/off switch, so a few non-wearable items can be excluded without changing the mode.
The featured image by default. You can override it per product with a custom try-on photo — pick the clearest, most front-facing shot. For back-print products you can set a photo for each side.
No. Both views come from a single generation — one render, one credit, two views the shopper can flip between.
Open the product's row on the Products page and set the print side manually (Front / Back / Front & back / No design). Your correction sticks — automatic rescans never overwrite a manual setting.
Yes. Backpacks are detected from the product title and render front and back from one generation: the front view with the straps worn over the shopper's own outfit, the back view showing the pack's outer face. The shopper flips between them with the Front | Back toggle. One try-on, one credit.
It reads the product photos and the listing text together. A bag with a strap and handles renders both — Crossbody (or Shoulder, when the strap is shorter) and Handheld — from one generation, and the shopper flips between them. Stated dimensions (width, height, depth, strap and handle drop) set the bag's size in the render. To correct a specific bag, open its row on the Products page and tick how it can be carried; your choice is kept through every later scan.